FAQs

General information

If you require a quote as part of your tender application to supply our product where it has been specified by a designer or architect, email [email protected] including as much detail as possible.

At times the specifications lack technical detail. It is important for us to work out the requirements technically so that items quoted will be correct for the job. If we require more information it will be up to you to liaise with the designer.

We have made it easy to generate an invoice for quoting purposes without actually proceeding with the order.

The easiest way for you to do this is to go directly to the web site, register for an account, (the My Account tab in the top menu will allow you to register.) Then decide which of the products best suites your needs. Make sure you are ordering the correct fitting type, E27 or B22 and the wattage required. Also bear in mind that there are quantity discounts automatically applied that will affect pricing.

Once you have finalised your selection proceed to checkout and fill in the delivery details so the system can generate a shipping quote. Then choose Pro Forma Invoice/Quote and Place Order. This will generate an invoice so that we can then check stocks and email a pdf.

If required you can generate your Purchase Order based on this quote. You may then log in to our site to make payment or arrange a Bank Transfer. We will not proceed with the order until funds have been transferred/paid in full. If you decide not to go ahead with the order we will simply delete it from our system. Quotes will be valid for 30 Days.