All products come with a minimum 12 month warranty. If the product is delivered damaged or fails to work as advertised for domestic use we will issue a refund or a replacement. All vintage filament bulbs used in commercial applications are subject to a 3 month warranty. All LED bulbs are subject to a 2 year warranty and 1 year if used in commercial applications. Warranties require all electrical work to be completed by a licensed electrician and all items to be checked and deemed compliant prior to installation by your electrician.
Please check your order carefully noting technical specifications. If we place the order on your behalf you should carefully check the Invoice/quote before payment so we can rectify any discrepancies prior to shipping. If you have a product that fails inside the warranty period or is damaged in transit fill our the form below.
For product returns please see “Product Returns” page for details.