Archives: FAQs

How can I track my shipment?

When we ship we create a tracking link that is available to you listed next to the order placed online. You will need to be logged in to your online account to see this. We also email tracking progress both from the shipper and our…

Damp-rated US light fixtures

Where to Use Damp-Rated Lights Indoors: Bathrooms (away from direct shower spray), laundry rooms, utility rooms, and over kitchen sinks. Outdoors: Fully covered porches, patios, and garage overhangs protected from direct rain or snow. Damp versus Wet rating Damp Rated: Handles moisture in the air…

Bulk Discounts

We are currently re building the way we show discounts for bulk quantities. At the moment these discounts are available for some products listed on the product page as discount tables so that discounts are displayed prior to adding to cart. If you have a…

Can I order out of stock items? What is ‘on backorder’?

From time to time we allow purchasing of items not in stock. If listed online as out of stock but backorders are enabled then we expect that the delay would not be significant. Where there will be a delay we do not allow backordering and…

Do you provide wholesale/trade prices?

Edison Light Globes is a web-based manufacturer/retailer. We do offer a trade discount to reseller customers.  The following industries qualify. Architects Interior and Lighting Designers Retailers Electrical wholesalers.   To apply for a trade discount you must register an online account with us and place…

Warranty

Warranty All products come with a minimum 12 month warranty. If the product is delivered damaged or fails to work as advertised for domestic use we will issue a refund or a replacement. All incandescent vintage filament bulbs used in commercial applications are subject to…